Salon Etiquette for the Stylist

Salon Etiquette for the Client

As a stylist, it is your job to make sure you are meeting all your client’s expectations and ensuring they leave with the best hair possible! There are definitely right and wrong ways to deliver this type of experience,

and you should try to follow some standard etiquette


1. Don’t be late

You expect your clients to be on time and you should return the favor. There are, of course, unplanned issues that can arise and cause you to run a little behind. However, if you are running late, let your clients know. And if you’re getting incredibly far behind, it might be a good idea to offer to reschedule your client’s appointment (any maybe throw in a discount!).

2. Don’t give false promises

Your client may come in with pictures of beautiful celebrity hairstyles or intricate colouring. Be honest with them about both what you are professionally capable of and what their hair is capable of. If they want a rainbow of colours that you don’t think you can achieve then think about recommending them to a coworker. If they have pictures of thick, luxurious curls but have naturally pin-straight hair, give them realistic expectations and offer suggestions.

3. Keep it professional

You can’t always control what your client is going to talk about but you can always keep it professional on your end. Do not use profanity or delve into deep conversations about topics that could be controversial (such as religion or money). Also, keep in mind that other nearby clients and coworkers can usually hear your conversations (which also means that gossip about your salon is a no-no).

4. Fulfill your role

Your client may not notice your best of hair days but they almost certainly will notice if your hair or clothing is disheveled. Many clients will make a snap judgement (even if it’s unconsciously) on your skill level based on your appearance. Dress professionally and keep yourself well kept to ensure your demeanor instills trust, not dread!

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We Are Open!

Thank you for your patience over the past weeks. We know you are excited for your next appointment. Therefore we are here, busy getting ready to help! Your safety and comfort is of utmost importance to us and it is for that reason, we have implemented safety and hygiene measures in accordance to national and international regulatory bodies. With that said, we are pleased to announce the reopening of Dollhouse Hair Boutique & BarberBlonde! Just as you trust us with your hair, we want you to know you can trust us more than ever in delivering a safe and comfortable experience in these current times. We have taken recommendations from the Canadian provincial government websites, the World Health Organization and the Centres for Disease Control and Prevention (CDC) towards reducing any risk to health.

Unfortunately we are unable to do beard trims and hot shaves at this time.

A couple of rules – for your safety and ours:

  • When you arrive please call or text to minimize the amount of bodies Come alone to your appointment.
  • Wear a behind the ear mask, if you don’t have one we can provide you one for a fee.
  • Wash your hands (or hand sanitizer) before and after your appointment.
  • If you think you have been exposed to any illness or have been in close contact with someone who is sick or generally not feeling 100% we would ask you to not come in and to please reschedule your appointment.

**If you think you have been exposed to any illness or have been in close contact with someone who is sick or generally not feeling 100% we would ask you to not come in and to please reschedule your appointment.**

From Tim + Christina and the whole squad at Dollhouse Hair Boutique & BarberBlonde